Skip to content

Piaggio Fined €460,000 Over Employee Email Monitoring

Piaggio Fined €460,000 Over Employee Email Monitoring

The Italian Data Protection Authority (GPDP) has fined Piaggio & C. SpA €460,000 after finding the company unlawfully collected, stored, and accessed employee emails.

The investigation began after two former employees complained that Piaggio had accessed their company email accounts during internal disciplinary investigations.

GPDP found that the company collected 112 emails from the two employees. Some of those messages were up to two years old and had been stored long before the company suspected any wrongdoing.

GPDP also discovered that Piaggio routinely backed up employee emails throughout employment and kept them for up to five years after employees left the company. Email access logs were also retained for six months.

According to GPDP, storing emails for such long periods made it possible to reconstruct employee activity and remotely monitor workers. This breached several GDPR rules, including data minimization, storage limitation, transparency, and lawful processing. Employees were also not given clear information about how long their emails would be kept or why that data was retained.

To comply with privacy and data protection regulations, Piaggio has updated some of its practices. It has reduced its email retention period after employment ends from five years to three months. It has also shortened email log retention from six months to 21 days to align with the GPDP’s guidance.

Read by 2,300+ Email Marketers

Join 2,300+ email marketers who receive daily updates on the latest email marketing news, AI-powered email innovations, industry trends, and more.


Categories: Category: Email Marketing News
Elvis M.

I have over 10 years of experience developing email marketing tools, having worked on a number of projects, including helping a bank with over 20 million customers run its email marketing. I also created an email-related WordPress plugin with over 30,000 installs and a self-hosted email marketing platform that was acquired. Most recently, I developed this Contact Exporter Google Workspace App. I am also a media and communication graduate and a certified journalist.

Email Elvis M.

Latest Posts