GetResponse has added three new ecommerce features designed to help online businesses automate marketing and deliver more personalized shopping experiences. The update includes in-chat product recommendations, automated price drop campaigns, and Shopify tag synchronization.
Product recommendations in chats
Businesses can now recommend products directly within live chat conversations. Instead of sending shoppers to another page or manually sharing product links, support and sales teams can suggest relevant products while the conversation is still ongoing.
Automated price drop campaigns
Customers can now be automatically notified when the price of products they are interested in decreases. Rather than creating promotional emails every time prices change, businesses can automate these notifications to encourage shoppers to return and complete their purchases.
Shopify tag synchronization
GetResponse now synchronizes customer tags from Shopify, helping merchants keep customer information consistent across both platforms. This allows businesses to create more personalized marketing campaigns using up-to-date customer data and audience segments.
