Whoop Email On Sending Replacement for not Syncing One
WHOOP Email on Sending Replacement for not Syncing One
We've detected an issue with your WHOOP Device
We've noticed your WHOOP may not be syncing as it should. We have proactively sent you a replacement WHOOP right away so you don't miss out on any data or insights. You should be receiving another email soon with tracking information.
We're adding 1 week of credit to your membership as a thank you for your patience. If you have an original WHOOP 4.0, feel free to use it until your new device arrives.
You will receive a separate email containing a pre-paid return label - we ask that you return the damaged sensor at your earliest convenience so that we can further investigate this issue. Please keep your WHOOP charger and only return the sensor.
Thanks for being part of WHOOP. We're here to support you every step of the way!
Best,
WHOOP Membership Services